Name
Storytelling Breakout 2 | The Power of One - Using a Single Patient Journey to Ignite Change
Date & Time
Tuesday, September 9, 2025, 1:15 PM - 2:05 PM
Speakers
Description
Join one of Authenticx's Senior Storytellers, Dr. Olivia Beaty, for an experience exploring how a single caller’s voice can illuminate system-wide friction. You’ll learn practical ways to design an immersive workshop that brings a patient’s chronological journey to life and shows what's working, what's breaking down, and why it matters.
Gain practical tools to turn empathy into insight, and insight into cross-functional action to improve patient experience.
Location Name
Alexander Ballroom
Full Address
The Alexander
333 S Delaware St
Indianapolis, IN 46204
United States
333 S Delaware St
Indianapolis, IN 46204
United States
Session Type
Lecture