Where conversations drive change.

Authenticx is proud to announce Voices25, our annual summit bringing together healthcare’s most forward-thinking leaders. This year’s theme is Ignite the Power of Conversations.

The event will be held September 9-10 at the Hotel Alexander in Indianapolis, Indiana.

We’ll cut through the noise, discuss topics that are top of mind regarding healthcare and AI innovation to craft an unforgettable event experience. Hear from leaders and peers who are making incredible impact in our industry by focusing on the power of conversation.

What is Voices?

Igniting the power of conversations starts here. Hosted by Authenticx, Voices is a premier summit uniting leaders to explore how real conversations can inspire transformative action.

Over the course of two days, attendees will engage with thought leaders, uncover powerful stories from the frontlines of healthcare, and discover how listening at scale can unlock meaningful business and customer impact. Voices25 isn't just a summit - it's a movement to elevate the human voice in healthcare. 

Why Attend a
Voices Summit?

Content you won’t find anywhere else.

At Voices25, go beyond AI buzzwords and explore how AI is solving real challenges in access to care, operational improvements, and the customer experience.

Shape the future with hands-on sessions.

Join active product and storytelling sessions to help understand and shape the technology that addresses your organization’s priorities with your stories.

Connections that matter.

Network with top minds across healthcare to bring customer-centricity to the forefront, building lasting relationships and gaining insights from healthcare innovators.

Where insights meet action.

Leave Voices25 with practical tools, proven strategies, and clear next steps to activate AI throughout your journey—from start to fully scaled business intelligence.

Recapping Voices24

In 2024, we brought healthcare leaders together in Indianapolis, Indiana for Voices24. Over two days Authenticx leaders, attendees, and inspirational speakers created new connections and explored how they can excel with artificial intelligence (AI) to generate impact. 

Catch up on key highlights and takeaways from last year.  

Strategically invest resources with data-backed insights.

Meet KBo

Introducing your personal AI-powered assistant. KBo is ready to answer your most pressing questions in real-time to surface meaningful insights, suggest next best actions, and identify emerging trends.

Safety Event Suite

Eliminate manual, error prone reporting around adverse events. Streamline your processes to ensure reportable events are accurately identified, quickly escalated to the relevant party, and easy to review.

Automated Quality Management

Empower agents with frequent, personalized feedback at scale. AI powered coaching notes deliver detailed coaching notes in seconds, so your agents can get valuable insights from more interactions.